Locate where the NFC tag is located on the object you are scanning
Touch the back of your device to where the NFC tag is located on the object
There is no step 3. Your device should open the experience after reading the NFC tag.
When trying to scan if an action is not immediately triggered, slowly move your phone around the NFC touchpoint until an interaction is triggered.
Most Android phones natively have NFC capabilities. Check our Android NFC capability article to be sure yours does.
Depending on your phone manufacturer, NFC may be switched off by default. If your phone supports NFC but still doesn’t interact with NFC objects, see our Android NFC Guide for more information.
How to Locate an NFC Tag in an Embedded Object
If you are having trouble triggering an NFC action and have ensured that NFC is available and enabled on your phone, take the following steps:
Look for a call-to action that describes the desired action. For example “tap or scan here”.
Be sure your phone’s NFC antenna is within 1 cm of the NFC tag (it is located on the top of iPhones and on the back of Android devices)
Different Android phones have the NFC antenna located in different places along the back of the device. Because NFC tags can only be scanned from a very short distance it is important you properly align your devices NFC antenna with the embedded NFC tag. Make sure you know where both are located when trying to scan. If an action is not immediately triggered, slowly move your phone around the NFC touchpoint until an interaction is triggered. Remember this location for future scans.
How to Scan a QR Code on iPhone and Android
Open the camera app
Place the QR code you want to read within view of the camera
If your device presents a popup or banner with the link tap it to launch the experience